Privacy Policy

Last updated: 1st October 2025

Nutriiya Health Intelligence Private Limited (“Nutriiya,” “we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, disclose, share, store and protect personal information when you use the Nutriiya mobile application (the “App”) or related services (collectively, the “Services”). By using the App or Services, you agree to the collection and use of information in accordance with this Policy.

1. Definitions & Scope
“You” or “User” means an individual using the App or Services.
“Personal Data / Personal Information” means any information relating to an identified or identifiable natural person, under Indian law or applicable regulation.
“Sensitive Personal Data / Information (SPDI)” means types of information that Indian law treats as more protected (e.g. health data, biometric, medical records).
This Policy applies to all users of the App, irrespective of location, though certain rights may vary depending on jurisdiction.
We act as data controller for personal data processed in connection with the Services.

2. Information We Collect & How We Collect It
Identity & Contact: Name, e-mail address, mobile phone number, address.
App Usage & Device: IP address, device ID, OS version, app version, log information, analytics, crash reports.
Health / Nutrition / Lifestyle: Height, weight, age, gender, dietary preferences, health goals, food logs, dietary restrictions, fitness / activity metrics.
Location & Sensors: Geolocation and sensors only if permitted.
Payment / Subscription: Transaction details, masked card information.
Communications & Support: Support tickets, messages.

3. Purposes & Legal Basis for Processing
Provide, maintain and improve the Services.
Process subscriptions, billing, refunds.
Send notifications and promotional content (with consent).
Analyze usage and app performance.
Enforce terms, prevent fraud, comply with laws.

4. Data Sharing, Disclosure & Third Parties
With service providers like analytics, hosting, payment gateways.
With affiliates for internal processing.
To comply with legal obligations.
Business transfers (e.g., acquisition).
Anonymized aggregated data for research and insights.

5. Data Retention
Personal data is retained as long as necessary for intended purposes or as required by law.
We securely delete or anonymize data when it is no longer needed.

6. Security Measures
Encryption at rest and in transit.
Access control, secure authentication.
Regular audits and vulnerability assessments.

7. User Rights
Right to access, correct or delete your data.
Right to withdraw consent.
Right to lodge a complaint with data protection authority.

8. Children
Nutriiya is not intended for users under the age of 18.
We do not knowingly collect data from minors.

9. Cookies
App and website may use cookies or SDKs for performance and analytics. You may manage preferences via your browser/device settings.

10. Notifications
You may receive app notifications for health reminders or updates. You can opt out via device settings.

11. International Transfers
Your data may be processed outside India.
Appropriate safeguards will be implemented for cross-border transfers.

12. Disclaimer & Limitation of Liability
Nutriiya is not liable for reliance on nutrition outputs or third-party service interruptions. We are not a substitute for medical advice.

13. Amendments to Policy
We may update this policy and will notify users through the App or email. Continued use constitutes acceptance.

14. Contact Information
Nutriiya Health Intelligence Private Limited
Email: info@nutriiya.com
Phone: +91 9321870023
Address: Lower Parel, Mumbai